Policies
BOOKING POLICY
We recommend booking your event at least 4 weeks in advance to secure your date and ensure we can bring your vision to life. Bookings made within 7 days of the event are considered rush orders and may be subject to a rush fee, depending on availability.
Dates fill up quickly, especially around holidays and weekends, so the earlier you reserve, the better! We can’t wait to make your celebration unforgettable!
CONFIRMATIONS & CANCELLATIONS
Once an invoice is sent, your order is NOT confirmed until the 50% deposit has been paid. The remainder of order must be paid before delivery — 24 hours prior to your event.
Cancellations within 7 days of the event will result in a 50% nonrefundable charge. Cancellations within 48 hours will result in a 80% nonrefundable charge.
ADDITIONAL POLICIES
Bash Boss LLC is not responsible for any damages that occur after our departure. We are also not responsible for any injuries or allergic reactions caused by our latex balloons and/or backdrops.
Balloons are sensitive to heat, sunlight, wind, and rain. We are not responsible for damages due to these circumstances.
Prices are subject to change. Additional invoices may be sent out if needed due to damages or additional charges.
Rental prices are per day. Any rentals not returned or picked up within 24 hours will result in a $75 per day fee. Rental prices do not include delivery charges. Customer is responsible for all damages that incur during rental period.
Dates are transferrable depending on our availability.